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Double booking
I have one accomodation, but i see 3 on the site? I only rent out for min 3 nights. I have now a double booking from *** *** can not cancel this booking. Please will you help me to sort this out. Regards Margo Stuivenberg. Reservation nr ***
Hi Margo,
Due to the nature of this please immediately pick up the phone and call BdC PartnerSupport.
Its important to understand if you are not using a 3rdparty service - aka Channel manager to manage operating across more than one OTA, you will get double bookings.
The BdC calendar sync feature is both limited and not real time instant, so it will never sync bi-directionally in real time and result in double booking//overbooking.
examples of known channel managers , free and paid for :
syncbnb.com
nobeds.com
cloudbeds.com to name a few.
PS : finish your profile by adding listing link
How -To : How & Why Add your Listing to your Partner Community Profile | Booking.com for Partners
Reminder Partner Support will never see this. Posting account or action requests here will result in nothing.
Message or Call BdC PartnerSupport
*** If no extranet access use the main public lines from here
Kind Regards
Cancel it yourself with the guest directly by either: