double booking due to syncing problem
I am the owner of a single property and I have the property on various platforms. For an unknown reason, I had a syncing failure (my property was already booked on another platform) and now I have a double booking. I got a response from online help and they canceled the problem reservation, but then immediately rebooked it. So the problem continues. I cannot contact them by phone and they don't answer my online request. All the material I read on the website states that I am responsible for rebooking the people and that I will have to pay. This is so outrageous that all I want to do is delete my property from the website. But it seems there is no way to do that either. How does one get customer service from this company?