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Double Bookings

Bookings.com has a replenishment function that automatically updates a pending booking. This feature has resulted in double bookings which is causing problems with existing guests. 

I want this replenishment feature removed as an option

How do i get this done   


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

Hi 

 

Its seems you are misinformed. there is no such thing as :

 

  1. a pending booking - its only a confirmed booking - automatic. As per the Terms of you signing up. And having a calendar showing the date is available.  
  2. Are you listing on more than one OTA? If you are using a Channel manager it could just be a config issue on it. If you are on 2 or more OTA, and not using a Channel Manager, get one.

 

 


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox