1

Edit PAX in a room

My Booking.com account was set up using Nightsbridge, a South African property management site. In Nightsbridge, the listings for each of my 4 rooms allow me to show the max number of guests and maximum number of adults. 

Room 1 can take 2 adults (max) + 1 child = 3 PAX.

Room 2 can take 2 adults (max) + 1 child = 3 PAX

Room 3 can take 4 adults (max) + 1 child = 5 PAX

Room 4 can take 4 adults (max) + 1 child = 5 PAX 

When this is transferred through to my booking.com site, it is translated as 3 / 5 ADULTS which is causing a problem. 

I am unable to edit this in booking.com

What am I missing?

 

1 Replies

8
Barry Reilly

 

Hi 

 

Please address this to the Channel Manager support team as its a 3rd party service.

 

While rooms are defined in a C.M. they also must first be defined in each OTA linked i.e. BdC Extranet.

 

 

 

 

 


 


Kind Regards

 

 

Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .

 

How To Guide :

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

 


How To Contact Booking.com:

 

If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.

 

Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.

7 days ago