Email Send Out, But wrong Info of the Jomestay at Customer.

Hi Support Team.

I try contact my customer via Email using booking Conversation With Guest, everything looks fine until, when my customer received and email wrong information about my homestay. It someone else homestay.

how im going to fix it.

Attachment as per below

We received this message from ***

Inbox

Homestay Kota warisan Sepang ( Suppose : A&D Home-stay @Kota Warisan, Sepang (KLIA 15 min)

Aug 28–29

Check in

Aug 28

Check out

Aug 29

Duration of stay

1 night

Address

*** ( Not my address)

Phone number

*** (not my pnone number)

Confirmation number

***

View and edit in Trips

BrookAve

This is not BdC Support, never has been.
You are in the partner community only.
Pick up the phone and call BdC Support or message them

Try sending your message templates to them, see if they go through

Kind Regards

PS: your partner profile is missing your property listing link, please add it

How & Why Add your Listing to your Partner Community Profile

Contact BdC- Location of Partner Only Phone number and Message methods