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1
masyutty A Samad

Email Send Out, But wrong Info of the Jomestay at Customer.

Hi Support Team.

 I try contact my customer via Email using booking Conversation With Guest, everything looks fine until, when my customer received and email wrong information about my homestay. It someone else homestay.

how im going to fix it.

Attachment  as per below

We received this message from ***

Inbox
x
 
 
Homestay Kota warisan Sepang ( Suppose : A&D Home-stay @Kota Warisan, Sepang (KLIA 15 min)
Aug 28–29
 
Check in
Aug 28
Check out
Aug 29
 
Duration of stay
1 night
 
Address
*** ( Not my address)
 
Phone number
*** (not my pnone number)
 
Confirmation number
***
Profile picture for user barry.reilly.winnov.net b
11
BrookAve 2 years ago

 

Hi 

 

  1. This is not BdC Support, never has been.  
  2. You are in the partner community only.  
  3. Pick up the phone and call BdC Support or message them

 

Try sending your message templates to them, see if they go through

 

Kind Regards

 

PS: your partner profile is missing your property listing link, please add it

How & Why Add your Listing to your Partner Community Profile

 

Contact BdC- Location of Partner Only Phone number and Message methods

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