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Email Send Out, But wrong Info of the Jomestay at Customer.

Hi Support Team.

 I try contact my customer via Email using booking Conversation With Guest, everything looks fine until, when my customer received and email wrong information about my homestay. It someone else homestay.

how im going to fix it.

Attachment  as per below

We received this message from ***

Homestay Kota warisan Sepang ( Suppose : A&D Home-stay @Kota Warisan, Sepang (KLIA 15 min)
Aug 28–29
Check in
Aug 28
Check out
Aug 29
Duration of stay
1 night
*** ( Not my address)
Phone number
*** (not my pnone number)
Confirmation number

Profile picture for user b
BrookAve 2 years ago




  1. This is not BdC Support, never has been.  
  2. You are in the partner community only.  
  3. Pick up the phone and call BdC Support or message them


Try sending your message templates to them, see if they go through


Kind Regards


PS: your partner profile is missing your property listing link, please add it

How & Why Add your Listing to your Partner Community Profile


Contact BdC- Location of Partner Only Phone number and Message methods