1
Agne Griskeviciene
#Help

Emails from booking in wrong language

Receiving emails from booking in not my language. Must use google translate to understand what is writen. Everything else is in English (it is ok for me) . Where to change this language ?

 

***

11
BrookAve

 

Hi Agne,

 

  • Email sent from BdC to You are based on the language you have setup in.  
  • Emails sent to guest are also sent in their langauge or the language set at time of registering

 

 

So its not a you problem its a them problem. i.e. the guest for not correctly registering.

 

You also have an option in the mess template section to define extranet languages to make copy of your original message and convert it into another language

 

Reminder you cannot post actions requests or any action request on here.

 

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

*** public main lines via Where you can reach us

 

 

how to contact partner support via private assigned number in inbox