1 Michael Fitzpatrick Answered #GreatGuestExperiences Exclusive Rental We are supper excited to begin our journey into 2021. 1 Michael Fitzpatrick lets start the conversation on unity in the community of hospitality. What is your plan for promoting business whilst coming out of covid life? 1 Roy Cooper One of the items we try to emphasize on is the fact that we do extra due diligence on cleanings between reservations. B. Account Adviso… Hi Michael Fitzpatrick, Great to have you onboard with us! Throughout COVID, we have seen guests opt for more flexible policies with a higher awareness of property cleanliness. Flexible policies will work well to give guests peace of mind when booking, especially if countries go back into lockdown. You can also update your cleaning measures through Health & Safety under the Property tab. If you have also reduced rates during this time, it may work well to actually show guests the discount they may be receiving rather than just updating your rates through your calendar. You can maintain rate and apply promotions on specific periods to highlight the difference in rate. Let us know how you go! Kind regards, Shirley E.