1

Extra bed for adults not showing up.

Good Day!

We are trying to configure our extra bed options, and noticed that if a room is set fore 2 persons with a option fore extra bed, trying to book a room for 3 persons these rooms are not visible during the booking process. only extra bed options for children are available.

2 Replies
39 Views

10
BrookAve

 

Hi 

I had same issue so in the end I just marked it as max 3. and disabled the extra config as clearly it does not work as intended. You can then instead have them confirm after booking if they book for 3 or 2.

 

Alternatively reach out to BdC support direct via phone or message.

 

 

 

8 months ago
10
M Adamopoulou

I also had some issues with extra beds and I called my local BDC  office and they supported me and edit my listing as I pleased.

BDC support team can give you solutions on the spot.

Cheers!!!

8 months ago