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1

Fake bookings and fake calls for bookings

I do not know if other guest houses have experienced what I have been experiencing

This is now almost 2 years I have been managing my guest houses and since the way go, I notice many bookings on booking.com but who turned up as a no shows, not only that, I receive in average 10 calls per day which turn out to be fake, they pretend they are on their way to the guest house but then no one arrives, before they made me keep the room for them but only not to show up, now I have changed the policy of asking a deposit before they come thinking it will deter their calls or bookings but with no success so far, I think there is or are guest houses who want to fail or go out of the business, every day is the same story, now there are sending people straight to the guest house and ask for the room, once they come inside, they find excuses not to stay when they could check the rooms online before they come. Does any of you have similar experiences? How did you deal with this threat? I want to hear from you


11
BrookAve

 

sounds excessive and weird.

switch to prepaid and that will stop the messers. as once they fail to pay 24h minimum, you are able to cancel them straight away then.

 

 



REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

 

Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox