Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


The false review

Good day,


we are contacting you for the false review we received on 3rd of September. The host complains about the things that we are not responsible for or are simply false.

The client chose RO rate and he complained that the breakfast was not included. Also the guest complains about the internet that it was on payment, when we have a free internet connection for everyone!  


Please, check the review and help us to delete this false information that doesn't reflect our services.

You can also contact us via ***

Kind regards,

Hotel Bologna Airport






Clearly that guest is a 1%, and needs to get a grip on reality in the current climate of zero to reduced meal options included.


And as long as the facilities & services page clearly shows Meals as disabled, then you are covered. Its their fault for not reading it on the listing.

example below

FinePrintCOV19 Options




Kind Regards


PS: your partner profile is incomplete, missing your listing URL, please add it as it can at time greatly help us help you on occasion.

Guide : How & Why Add your Listing to your Partner Community Profile


BdC Support Team : Dedicated Partner Contact Options - Visual Guide