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I have a problem with cancellations last year due to covid for which I have been charged though I received no payment. Trying to get through to finance dept. is just about impossible how do I resolve this? 

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BrookAve 1 year ago


Simply instead gather all the info ,references etc and place into a message to Partner Support first, then later phone them once you submit the message , this logs it as a case.



Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox