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Fotos URGENTE ! Help...

Hello happy new 2021

I have a big problem with the fotos

I use my page fotos some long time ago without one problem. I know to do make usualy...

But to day IMPOSSIBLE to change place the fortos and IMPOSSIBLE to add one foto

Mystery... what happen ?

Can you help me please ?

Urgente !!!


Sophie Chalé Alto Uruguay

Profile picture for user b
BrookAve 1 year ago


Hi Sophie


My work around and preferred method is to use smart phone with the BdC pulse app to add new photos, then sit at a PC and change the photo arrangement as needed in Extranet.


Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed. or 





Kind Regards,

Be Safe, Be Well


Villacris 1 year ago

I don't speak english very well... but I have understand little bite and thank you to answear me

I'm french living in Uruguay, but not in the city, in the land, far civilisacion ! without possibility you have

I can use only my computer and Internet inside... and Skype.

Usually (before last week and since 6 years) I know and I can use my fotos with big facility... to add fotos... to change place..; etc.

But since last week this possibilities are blocked!!! Impossible now to add and to change my fotos !

What can I do it please ???!!!

Thank's to help me


Profile picture for user b
BrookAve 1 year ago


  • Dans l'extranet, accédez à l'onglet "Boîte de réception".
  • Sélectionnez «Messages».
  • Volet droit - Cliquez sur «Voir les options de contact».
  • Choisissez votre compte
  • Maintenant, choisissez Autre
  • Puis en bas, voir toutes les options de contact, et cliquez sur Appeler
  • Comme il n'y a pas de numéro unique pour tous les partenaires, le numéro de votre support partenaire BdC le plus proche est alors révélé.