Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Free extra night offer not being flagged up on searches

Hi, I want to offer a 4th night free for 3 nights booked, not difficult to set up but...

When it is set up there is no specific flagging against a search showing my offer, only a price which does not change for an enquiry for 4 nights against one for 3 nights. The 4 night search shows our price as cheaper than our competitors but does not explain why.

Am I missing something? If it can be flagged as a specific offer it would surely attract more interest.

Thanks for any light that can be shed on it.



Hi Tim


I just had a look at that custom template promotion.


I think it is related to having multiple rate plans enabled .

without knowing  the make up of your rate plans , I would suggest reviewing them for conflicts.


TIP: if you have multiple rooms, you might want to restrict it to only one of them

Kind regards

Tim Leete

Hi Barry, yes we are limiting it to some rooms not all but my issue is that if I do a search for 3 days my rooms show the normal price, no problem. If I do a search for 4 days they show the same price, as I would expect. The missing thing is something to tell the potential customer who searches for 3 days that they get an extra day free, or if a customer searches for 4 days they get the message that there is a free day included. Not just a different price.

There seems to be nothing to draw the attention of the offer to anyone. 

No indication, flagging, logo etc shown on the searches.

Probably a question for Booking themselves to answer.

Marién Rubio

I tried it several months ago.The same happened, with 0 extra result, so I have decided do not repeat this kind of offer.

Don Burns

TIM:  You likely must add your "fourth-night free" offer in your property description.


However, this can cause future reservation calendar problems; as you must rely on your guests to message you they wish to stay four nights.  If they don't, then another guest might book that fourth-night date, instead.