Genius - a difficult and unfair Booking.com development for hardworking hospitality providers
Are other partners troubled by the Genius offer from Booking.com? Effectively, they reduce our income - which this year has been hard pressed to say the least - by 10%, and promise to boost our listing. What about businesses and individuals who work hard to create a first rate place to stay, achieve excellent feedback, but now are bumped back down the rankings because Booking.com wants to reduce their income by 10% with Genius? The fees charged by booking platforms like Booking.com are already very high as a proportion of our business.