We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

8

Got a technical problem? Get help from the Team!

Got a technical problem? Get help from the Team. The booking dot Com team. Via inbox or contact via phone. 

I was too patiently waiting, waiting and waiting for those guests, that never booked..... And I was thinking that it just wasn't busy...too much competition right?! 

Well no, after finally calling I found out it was actually a bug in the system, a technical issue that had to be solved before people could book. (my listing didn't show I was available for one day as well as two day bookings) 

Anyway, after getting it fixed, fingers crossed for some final guests in the late autumn season. I will still be better off than those having to close because of the virus, but boy, would I have liked these days filled up.. 

So if you think it is you, because your computer skills are not giant, don't put it off. Call that help desk and let them sus it out( It took me three phone calls on my free Saturday. And finally fixed.) and lost too many precious bookings! Don't let that happen to you this high season. Don't try to work it out on your own. 

 

Now off preparing for new bookings and having a good night's sleep. 

 

Greetings, 

Aaltje B. 

+1
7 Replies
41 Views

10
BrookAve

Sorry to hear, you had this bug, good you persisted and finally got it identified and sorted. 

 

8 months ago
8
Aaltje B.

Thank you Barry . 

Yes, those who persist win. 

Hence my reply to a previous comment. 

Have a nice weekend .

 

Greetings 

Aaltje

 

+1
8 months ago
10
BrookAve

Yes indeed when it makes sense to unlike that person trying to push a boulder up a hill and expecting the boulder to do it for him. lol

8 months ago
10
M Adamopoulou

My dear Aaltje, what an awful situation!!!

A good nights sleep will help you forget all those bugs....

Wish you a splendid weekend and best guests to come to you very soon...

 

 

8 months ago
10
M Adamopoulou

Ella, I just twanted to tell you that you have made a magnificent job with your photos in your listing...

The colours....the scenery....the decoration......everything is so fantastic....oh! and the baby cot is fantastic....

Great job...wish you all the best.

 

8 months ago
8
Aaltje B.

Thank you Maria. Yes I am very passionate about anyting to do with hospitality and decoration and photography ! 

+1
8 months ago