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Guest numbers have increased from 2 to 4.

 Guest says has been alerted about increase in guest numbers but reservation details haven't changed.

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BrookAve 1 year ago


Hi Catherine


sounds like the guest contacted you, but if the booking stil lsays on ly 2 then its only booked for 2.


You have the option of handling the additional costs directly or call BdC Support or make the Guest phone the BdC CS to make changes.





Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


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