1
Catherine Dean

Guest numbers have increased from 2 to 4.

 Guest says booking.com has been alerted about increase in guest numbers but reservation details haven't changed.

11
BrookAve

 

Hi Catherine

 

sounds like the guest contacted you, but if the booking stil lsays on ly 2 then its only booked for 2.

 

You have the option of handling the additional costs directly or call BdC Support or make the Guest phone the BdC CS to make changes.

 

 

ELSE

 

Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

Kind Regards,

Be Safe, Be Well

 

Dedicated Partner Contact Options - Visual Guide

 

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