Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


guest reviews

I am trying to respond to my guest review but there is no ""reply"" button


hello and welcome to the partner forum.

Have you tried responding to the review using the Pulse App? Here are the instructions which look pretty straight forward off the help file:


It’s easy to respond to guest reviews on Pulse. Just open the app on your iOS or Android device and follow these steps:

  1. Go to the ‘More’ tab and select ‘Guest reviews’.
  2. If you manage multiple properties within a group account, choose which property’s reviews you want to see.
  3. Select a review to respond to.
  4. Scroll down and tap on the ‘Reply’ button.
  5. Write your response and choose ‘Send’.


GL and let us know if you manage.