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Guest Reviews

Someone has sabotaged my page by posting a review of 1 and yet they are anonymous and I had cancelled some guest bookings recently due to non payment - how doe we get a full review because all my other guests have rated the unit 9 or 10 overall?

 

2 Replies
15 Views

10
BrookAve

 

Hi

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


 

In general you cant , but if this is someone who was cancelled or noshow then you need to report it , send message or phone BdC support. guide below.

 

 

 

 


Kind Regards,

Be Safe, Be Well

 

Dedicated Partner Contact Options - Visual Guide

 

Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

+1
24 days ago
B.
Sergei - Commu…

Hey Info! Welcome to the Partner Community. Speaking of the anonymous profiles, could you please change your profile to something else? :) "Info" is not really informative. 

As far as I know, a guest needs to confirm that he/she stayed at the property to be able to leave a guest review. Did you have any guests who were not happy with the service for the last month or two? 

+1
24 days ago