Guest Reviews

Someone has sabotaged my page by posting a review of 1 and yet they are anonymous and I had cancelled some guest bookings recently due to non payment - how doe we get a full review because all my other guests have rated the unit 9 or 10 overall?


2 Replies




Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


In general you cant , but if this is someone who was cancelled or noshow then you need to report it , send message or phone BdC support. guide below.





Kind Regards,

Be Safe, Be Well


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24 days ago
Sergei - Commu…

Hey Info! Welcome to the Partner Community. Speaking of the anonymous profiles, could you please change your profile to something else? :) "Info" is not really informative. 

As far as I know, a guest needs to confirm that he/she stayed at the property to be able to leave a guest review. Did you have any guests who were not happy with the service for the last month or two? 

24 days ago