1 Cy Lee Guests contact showing invalid number I cannot contact guest, in their booking detail showing that number cannot call. 11 BrookAve Hi Cy If it is a future booking and you already enabled in Policy page , feature = Guest must provide phone number Then you should see an option to reveal their phone number on the reservation details page. However if it is a guest who has departed, and it has been more than 7 days, then you will not be able to make direct contact. You might be able to phone BdC support and ask them to make contact on your behalf. Kind Regards.
11 BrookAve Hi Cy If it is a future booking and you already enabled in Policy page , feature = Guest must provide phone number Then you should see an option to reveal their phone number on the reservation details page. However if it is a guest who has departed, and it has been more than 7 days, then you will not be able to make direct contact. You might be able to phone BdC support and ask them to make contact on your behalf. Kind Regards.
Hi Cy
If it is a future booking and you already enabled in Policy page , feature = Guest must provide phone number
Then you should see an option to reveal their phone number on the reservation details page.
However if it is a guest who has departed, and it has been more than 7 days, then you will not be able to make direct contact.
You might be able to phone BdC support and ask them to make contact on your behalf.
Kind Regards.