1

Guests contact showing invalid number

I cannot contact guest, in their booking detail showing that number cannot call. 


11
BrookAve

 

Hi Cy

 

If it is a future booking and you already enabled in Policy page , feature = Guest must provide phone number

 

Then you should see an option to reveal their phone number on the reservation details page.

 

However if it is a guest who has departed, and it has been more than 7 days, then you will not be able to make direct contact.

 

You might be able to phone BdC support and ask them to make contact on your behalf.


Kind Regards.