As we start to see travel slowly picking up again, we’ve put together the most important resources and advice to help you turn demand into bookings, safely and confidently. Here you’ll find the newest insights and initiatives.
Join the #Rebuilding conversation in the Partner Community
Find out how to get set up, and read about our services and features.
All of our best solutions, organised by your business needs.
Connect online with fellow Booking.com partners.
Find tips and advice to help you through this time with the hashtag #Rebuilding
Stay informed with the latest Booking.com developments, industry insights and expertise
Growing Together is our ongoing promise to build a stronger era of partnership. Explore our new commitments and the progress we’ve made on our previous ones.
Guests contact showing invalid number
I cannot contact guest, in their booking detail showing that number cannot call.
If it is a future booking and you already enabled in Policy page , feature = Guest must provide phone number
Then you should see an option to reveal their phone number on the reservation details page.
However if it is a guest who has departed, and it has been more than 7 days, then you will not be able to make direct contact.
You might be able to phone BdC support and ask them to make contact on your behalf.