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i
1

guest's upgrade

Hi team,

if a guest checking-in at a hotel wants to be upgraded; what happens with the lower room he never stayed in, listing-wise? Does it show online as bookable? Is the new room automatically blocked off?

We do not want a double booking :)

 

Thanks.


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

thats an internal decision for you.

no and no to the next questions, thats not a magic update thing, literally.

 

You need to manage it manually.

 


 


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  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
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    how to contact partner support via private assigned number in inbox