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guest's upgrade

Hi team,

if a guest checking-in at a hotel wants to be upgraded; what happens with the lower room he never stayed in, listing-wise? Does it show online as bookable? Is the new room automatically blocked off?

We do not want a double booking :)



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BrookAve 1 year ago


thats an internal decision for you.

no and no to the next questions, thats not a magic update thing, literally.


You need to manage it manually.



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