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1

Hacked account

Hello everyone!  Since I didn’t get a feedback from booking.com support I'd like to try to ask you.  In last two month I had a problem with incorrect information in my listing which appears  without my  effort, but it happen to me again and again (even when I have changed the password). I am 100% sure its out of my hand, since I am host for almost 4 years and it never happened to me in past.  Does any of you have similar experience? Thanks a lot for your response! Jana  


11
BrookAve

 

 

Hi Jana,

 

Can you give explicit examples please.

Screenshots

 

By the way you were NOT hacked, that never happened. Its a misunderstanding .

 

What actually happened was the backend at times gets feature changes that reset facilities & services and even room details on occassion.

 

I have seen this first hand. Until you give specific examples there not much anyone can do.

 

Kind Regards

Merry Xmas

 

PS: finish your profile with your VIEW MY LISTING link so we can see it please. see guide below.

 

 

 

 


 

Kind Regards,

Be Safe, Be Well

 

Dedicated Partner Contact Options - Visual Guide

 

Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile