hi, booking.com disabled refundable and repayment , what can i do

hi, booking.com disabled refundable  and repayment , what can i do?

Because we're dedicated to being a safe platform for both customers and partners, we've temporarily disabled non-refundable and prepayment policies. As soon as we can give you access to them, we'll let you know.



Hi Amie,

You  should contact BDC support advisor to discuss this and find out the reason why and for how long, and if there is an alternative.



  • Go to your BDC portal dashboard, click Inbox, then Booking.com messaging.
  • On right pane, click Contact Us to expand it down to reveal the phone number and email option.
  • Ring the phone number, and wait to speak to an advisor, yes you likely will need to queue for a significant amount of time. But do not hang up until you get to someone.