Hi, we noticed our account is missing iCal export function, we tried to follow instructions here but our profile doesn’t have this option. Please advise.

It's not missing, it just means your setup does not meet the requirements. 

Also if your intent is to sync 2 or more OTA accounts, this is not the way.

Instead get a channel manager like syncbnb.com

Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.

Message or Call BdC PartnerSupport ***

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

8.  

   *** public main lines via Where you can reach us

    

    

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