We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



How can ask to my guest to put a review

I just asked to a guest if he can post a review of my place. He told ok but asked me to send him the link. I don't see the link on my host website and he seems that can't find it. How can explain him how to do it?

3 Replies

Bandara Hotels…

Normally if guest booked thought Booking.com website directly, there will be automatic email send to guest to write review on Booking.com website.

1 year ago

This is unfortunately not helpful. 

It would be better if we could also send the link to review us. Some people are not really into technology to start checking emails and etc. Is there any way to get the link and send it to our guests ;

Thank you in advance. 

1 year ago
Boots and Saddles

We also send a follow up email to our guests and would like to include a link to review for our Booking.com guests. We have a link to TripAdvisor reviews, Google Reviews.  Please provide information on how to link to Booking.com review. 

10 months ago