Use our data-driven guide to capture late-season demand.

Profile picture for user info.deoudeberg.be b
1

How to change rooms for guests

It's hot outside, very hot. Guests have booked the room upstairs, but the room downstairs is cooler and still free. How can we change their room?


Profile picture for user sharonpowney.hotmail.co.uk s
9
Sharonpowney 2 years ago

Keep it simple.  Do you really need to do anything on the booking.com system?  Mark the downstairs room as Closed so you don't get a booking for it.

Profile picture for user barry.reilly.winnov.net b
11
BrookAve 2 years ago

 

Very simple you do it on arrival. close downstairs and temp increase inventory for upstairs by +1 for others to book.