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How to change rooms for guests

It's hot outside, very hot. Guests have booked the room upstairs, but the room downstairs is cooler and still free. How can we change their room?

2 Replies
10 Views

9
Sharonpowney

Keep it simple.  Do you really need to do anything on the booking.com system?  Mark the downstairs room as Closed so you don't get a booking for it.

+1
1 month ago
10
BrookAve

 

Very simple you do it on arrival. close downstairs and temp increase inventory for upstairs by +1 for others to book.

+1
1 month ago