Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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1

How to change rooms for guests

It's hot outside, very hot. Guests have booked the room upstairs, but the room downstairs is cooler and still free. How can we change their room?


9
Sharonpowney

Keep it simple.  Do you really need to do anything on the booking.com system?  Mark the downstairs room as Closed so you don't get a booking for it.

11
BrookAve

 

Very simple you do it on arrival. close downstairs and temp increase inventory for upstairs by +1 for others to book.