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how to contact booking .com by phone

hello I have a guest arrived from Germany pre booked on booking.com in a dorm bed.

The guest has not quarantined and  as per guidelines from the tourist board he cannot use the facilities here.

2 Replies
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10
BrookAve

 

 

Hi Andy

Dedicated Partner Contact Options - Visual Guide

 

Your profile is incomplete no listing link so we have no idea where you are based, unless your surname indicates you are in Ireland ?

How & Why Add your Listing to your Partner Community Profile

 

 

Kind Regards.

Note since it is a dorm shared room with others in this case I would agree he should be either moved to he own room, or relocated or return home

Note:2: just because a reservation shows a german name and flag, does not actually mean they are really coming from Germany, a lesson I learned quickly.

 

 

1 month ago
1
andy cunningham

THANKS FOR THAT, YES HE CAME FROM GERMANY ON THE PREVIOUS DAY.

1 month ago