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Charlie Henry

how do I charge extra for extras?

I offer my guests the option of paying for parking ahead of time. It isn't included in the price because we are in the town centre and a number of people do not arrive with a car so they don't want to pay for parking. Does anyone know how I can set it up so that I can charge people who want parking and add it as an extra to the bill?

Thanks

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BrookAve 1 year ago

 

Hi Charlie,

 

So think of it like this , 2 types of fee:

 

  1. mandatory
    1. set in the Property menu > Policies > additional fees > X Per stay
    2. This then appears in the checkout and is inclusive of the commissionable total.  
  2. optional services
    1. typically these need t obe take directly from the guest , either prepaid or on arrival.

 

Based on the parking fee , if requested, then you would need to handle that directly, e.g. send a payment link, IBAN for transfer, a money transfer app, tranfer website pay link etc..

 

 

Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox

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Charlie Henry 1 year ago

Thank you for the response, its a shame it isn't as easy/flexible as Airbnb to add extras but I suppose Booking has its reasons.

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