We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



How do i load a video of my properties on booking.com

Could some one please contact me re this 


*** on 



1 Replies



Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting will not result in any action on your behalf.


Hi Glenn

  1. Simply you cant, that is not a feature.   
  2. Workaround.
    1. Create a video on your smart phone and upload to YouTube and marked it unlisted.  
    2. Add links into auto message Templates or manual use message Templates.
    3. I also sometimes send it via whatsapp to guests sometimes, or do live whatsapp video call.  
  3. No one will be contacting you. That is not a thing on here.


You may find if you try adding links to the Fine Print area, they might get auto removed. Never tried it but I suspect based on other features this is the case. No harm trying it to test.



Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

1 day ago