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How do I see questions from potential guests on Pulse?

Messages from booked guests and potential guests are all visible on the website. The booked guests' messages also pop up on the Pulse app, but Pulse does not tell me when I have a message from a potential guest.

(Location on website: Inbox - Questions for your property). Where can I find these messages on Pulse?

Thank you



go to the extranet for that, not pulse.


you also get a notification there is a message waiting, which is under Inbox menu






Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox