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How do you get a response from booking.com?

After over sixty minutes, mostly on the telephone listening to a message asking if I want to keep waiting, as well as two messages, the only human response I've had told me they would have to ring me back, and that if I didn't answer I'd only receive an email. My question on how long I could expect to wait was not answered when the call was terminated.

Trying to deal with a booking.com error where our accommodation has been booked by two different parties on the same date!

3 Replies
21 Views

1
Cinnamon Colou…

The second call was dropped by the other party after 20 minutes of waiting!

I don't think anyone wants to talk to me ;-{

16 days ago
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Cinnamon Colou…

Received an email informing us that the most recent booking over rides the other (could it be that the most recent is for four cottages) while the other booking, made over a month ago (for only one cottage)  is dropped.

16 days ago
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Richard Osborn

LOL ya same with me. They want there 15% and don't care about us.

Try ***

15 days ago