How to manage the unexpected happenings
I have a hotel boutique 4 bedrooms only.It is easy to run and things almost every day drop in its place.But sometimes, the unexpected happen like: Electircity go off, water do not run, but only happen for hours once in while.
I ask my forum how to manage this kind of situations.
I usually inform guests what is going on, and explaine to them, this is a small city with beautiful landscapes but with problems of third world cities.Guests sometimes understands, others demand services as First World order.
Any other ideas, thank you.JuanCarlos