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Hi Team, I need to get delete my listing (Ziffy Suites) as we are not working on short stays as of now. Please get this done ASAP and let me know once its done.
Hi Ripa and welcome to the Partner Community.
Is your property verified???
Make sure your room status is not set to 0.
You can always call your booking.com support team and ask them to check your calendar for you...
Wish you well.
Welcome to the Partner Only Forum, addressing only us not BdC support team.
Posting an action request will not result in any action at all, here.
Hi Ripa
As Maria mentioned, and I elaborate, this is very likely a misconfiguration of the Property & calendar availability settings ( restrictions etc).
This is a common issue for new partners.
I did up this a while ago, which should help with the basic and demystify some of the blur, in the BdC guides.
Managing Availability by BrookAve
ELSE
Please phone BdC Support directly for this type of enquiry. Guide below or :
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘See Contact Options’.
Topic : Account
Subtopic : Other, then phone number is revealed on right
Kind Regards,
Be Safe, Be Well
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