How to reopen a hotel after status “Closed / Not bookable”?
Good afternoon everyone. Has anyone encountered such a problem that Booking.com has closed bookings for a property with the status “Closed / Not bookable”.
The property paid all invoices, wrote several letters to the Extranet about the possibility of reopening the hotel on the platform, but as a result, Booking.com has not responded for three months and does not provide any information!
The hotel is frozen in an incomprehensible status, it turns out that the contract has not been terminated, but the reservations have been closed for three months.
How to be?
Colleagues, has anyone encountered a similar situation?
Help with the solution.