We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



how to suspend my listing

Hi, guys, I hope you are all well, due to this Covid-19 situation, I have to make a difficult situation, need to suspend my listing with booking.com at least 6- 12 months, is anyone know how to do that? many many thanks.

Really sad to leave, but no income for months, I have to make a survive option, all help appriciated!

Based in London, btw


2 Replies


Have a search on help for 'end partnership' which should give you all the information.

You have posted this on the partner forum so it is not possible for us to look at your setup.  If you need further info contact the booking.com help team using the Inbox icon on Extranet.

5 months ago
Johny Rees

Thx you dear Sharonpowney!

sorry for posted in the wrong place....

First time use this plaform..


5 months ago