We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



I am unable to login to my extranet booking.com account from my second device. I work remotely so need this facility urgently

I cannot access my account.  I have been in touch with the call centre last week about this and it still does not work?


1 Replies



You have not actually said that the actual issue is nor what happens when you attempt to.


No mind readers here , only partners. 


Phone BdC Support to get it sorted.


Dedicated Partner Contact Options - Visual Guide

Reminder partner only community, has no link to BdC support, you must contact them directly.  


Kind Regards

1 month ago