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i cant found my Traveller Review Awards 2021

I received an email from booking about my prize but when I enter my id it says that it cannot be found


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BrookAve

 

Reminder action requests will never be seen here nor actioned by BdC Partner Support /Finance Teams.

 

Partners cannot assist with Account issues. 

 

Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

Kind Regards