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I have a booking in my holiday let The Granary for zara rollins *** but cannot find it on my reservation list, is it cancelled
nothing to add
Open Extranet > Reservations
If the name or number reference are not on the list for that date range then its not a Booking .com reservation.
Do you have it as a direct booking in a local notepad or computer email from them?
Message or Call BdC PartnerSupport
I phoned booking. Com eventually and it is your mistake. You had some sort of glitch on the computer. I had already received the booking number and a print out so it was obviously yours. Just couldn't find it or a cancellation. But you have since put it back on my reservations.
I may be 73 but please don't insult me by saying I had made a mistake when I had all the details.