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i have not received the verification code. I need contact details of helpline

My property is not bookable. Kindly arrange a call back.

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BrookAve 1 year ago




Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.




Due to the nature of the question  on Location Verification, we [partners] cannot assist.


There is no call back service. You must request an alternative method if its more than 5 weeks since .


You must phone BdC Partner Support, as per the visual guide below or the short version here:



In the extranet, go to the ‘Inbox’ tab.

Select ‘ messages’.

Click on ‘See Contact Options’

Select :Account

Select  Other,

Click  See All contact options,

Click  CALL, phone number is revealed





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

Profile picture for user Account Advisor Kavina a
Account Adviso… 1 year ago

Hello, will mail a letter with a unique verification code to the property address you provided during registration. Depending on your location, it can take up to 25 days (including weekends) for your letter to arrive. 

Bear in mind delivery timing may be affected due to different countries COVID handling!

For more information, please see this link.