We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



I just need to talk to Booking.com about a charge, I cant find a number to call them anywhere

I am a B&B owner and need to talk to Booking.com, for some reason all my numbers do not work and are only for guests. I am getting very fustrated as we pay a lot of commission to Booking.com and cannot get help.

1 Replies






That sounds like you are using the public numbers on booking.com.   


you should not be doing that, as its a different website and primarily for guests.


Just use this guide to see where to message and find the phone number for your account.


This differ by partner /country/region. So we wont share our own.






20 days ago