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I live in a remote part of Granada, I have a post box in the local village, I need to confirm my location to advertise my property on, I have waited over 14days but still not received a confirmation pin, I can I contact someone to deal with th

I am trying to advertise a holiday cottage on, because I live in a remote part or Granada the system wants conformation on address and location. I do have a post box in the local town, and apparently a letter was sent over 2 weeks ago with a confirmation code but still not received this letter ? How can I resolve thus issue



Hi Shaun 


In this scenario always contact Partner Support and ask for alternative method.





If needed, Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox