We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

I might have recieved the wrong amount in my payout

The amount I received and the amount I was supposed to receive are not the same. 

1 Replies
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10
BrookAve

 

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


Hi Naseem

 

I doubt that as its all done by computer, but if you thin kit should be more first review the Docs & Invoices / Statements, then :

Pick up the phone and call BdC Support, see guide below.

 


Kind Regards,

Be Safe, Be Well

 

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18 days ago