m
1
mel

I need to cancel a reservation

I have tried email customer service and also have tried messages on the pulse app and not one person from booking com has replied?

I find the customer service very unhelpful when there is a problem 


b
11
BrookAve 2 years ago

 

phone partner support as per below options. 

note: customer service is for only guests.

 


 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox