1

I need a fixed changeover day in July & Aug

How do I set a fixed changeover day in July & August?


10
M Adamopoulou

Hi Nick! and welcome to the Partner Community.

Sorry, if I may ask would the features in Calendar “No departures/no arrivals” is what you are looking for???

Take care.

1
Nick Ferguson

No. Platforms like Trip Advisor & Home Away and BdC last year allow the owner to specify a changeover day in busy periods ie guests can only stay Saturday to Saturday. As ususal this platform is about what suits BdC and not the owner.

1
Max Manners

During the peak season, June, July, August and School Holidays, I only want to have a Saturday changeover day.

How can I make this clear on your website?  Your Customer Service Dept threatens cancellation fees when i refuse guests wanting a Sunday changeover.  Surry you should work with your Owners, they are your stock or what?

I noticed no positive help / answer re the above request - "add to your calendar button no arrival, no departure so then you can restrict days"

11
BrookAve

 

Hi Max,

 

The availability calendar and the extended fields as restrictions is the only implementation option.

 

A change overday means there will only be 6 bookable days of the week, with one marked for No Arrivals.

 for a quick start on availability and options check out my digest :  

 

ELSE

Contact BdC Support as per the visual guide below or the short version here:

 

 

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right

 

 

 


 

Kind Regards,

Be Safe, Be Well

 

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1
Nick Ferguson

Wrong. Day 7 is the changeover day. Guests depart by 10.30am and changeover is completed before 1630 after which new guests can arrive. Sort it out.

11
BrookAve

 ./facepalm 

 

Why didnt you just say that from the beginning and this would have been so much simpler.

 

 

and whats this meant to be 'sort it out'. who are you even saying that to?  no one will be sorting it out for you. only you can change your calendar settings or on phone with BdC Support .  

1
Max Manners

Thank you for the suggestion but it doesnt work for me.

I simply want to sell all days during the High Season / School Holiday dates, but on a Saturday I want people to leave and new guests to arrive.

When I tested your idea above it stopped me from selling those days.

Every other holiday home agency lets the Owner stipulate what day of the week is changeover day, but not Booking - why?

11
BrookAve

 

In summary a Changeover Day is weekly after a guest stay 7 night , example : Sat-Fri, and checks out Sat Morning.

 

How is that any different to cleaning up after a person checks out any day of the week regardless of stay booked? Exactly its no different.

 

What ye were expecting was just a drop down box with  days of the week  select and then confirm as Set Change-Over Day.  

 

I'm going to assume you only allow 7 night minimum bookings.


  1. Extended Fields - Request via BdC Support all field in Calendar be enabled.
    1. Min length of Stay Max Length of Stay No Departures No Arrivals Min Advanced reservation  
  2. Open Calendar in List View, choose All Rooms. Bulk Edit tool.  
  3. Min length stay =7 Max length stay = 28 Sun - Fri = No Departures Sun - Fri = No Arrivals Min Advance reservation = 2  
  4. Under Property > Policies - Guest Information, set Check-in /Check out hours.   

That is the overview of what you need to set.

 

You can use Bulk Edit per Room Type  to select a date range and apply this.

 

Example set July 1st to 31st

Days of the week : select M T W T F, [] Sun

Restrictions: Select Weekly Rate Plan

select each Restriction and set as per above.

 

click save changes to confirm.

 

Now you can use List View on Calendar to see it.

 

Dont forget to expand the Rate plan to see the restrictions applied for those dates and days of the week.

 

 

 

 

1
Max Manners

Hi

Thank you for taking the time to respond to my considerable frustration.

I had NO knowledge of "all fields in calendar being enabled".

I contacted Support and they completed your suggestion immediately and your suggestion works, thank you.

Please keep safe.

Max

1
Max Manners

Thanks for the response I will give it a try today. 

However all the other national and international agencies make it far easier to set a changeover day and let you edit the copy to ensure that potential guests know important information. 

Please keep safe. 

11
BrookAve

You can edit Fine Print to add a note but many guests dont bother their backside, reading half of what is on the listing.

 

You would be bettter off having a message template for each season or edit the general new reservation template to include it in their.