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1

I need some clarity please on the following matters:

Hi! My name is Sipho.

Kindly help me I need to adjust my rates, I excluded the 

cleaning services costs which is R200 per day. I tried to 

follow the steps in the App but got lost. And please advise 

an Apartment of this magnitude how it should be charging?

 Are the rates displayed in your breakdown graph showing 

Rates per person or per room?

Thank you in advance 

Sipho Ntombela (Partner)

***


11
BrookAve

 

Hi Sipho,

 

This is covered in my digest for :

 

Managing Availability by BrookAve

 

Else Please contact support to review what you have setup as we cannot see it.

 

Cleaning Fee can be set under Property >>Policies  > additional fees.

 

Review your calendar setup, rate plans, room types and are all linked  and set.

 

Your first steps with Booking.com

Working together with Booking.com

 

 


 

Simply report to BdC Partner Support , see below 3 methods.

 

REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox