I need to suspend this account. We are a seasonal Campground and we are closing until April 30, 2021.

Then simply use the property snooze feature 

Hi Angie Brown,

Give the snooze function a try - it will allow you to suspend – or snooze – your property listing for as long as you need to.

What happens when my property is snoozed?

You won’t be able to receive any bookings on the dates you choose – this is called a snooze period. When setting up a snooze period, you can either set an end date or leave it open ended. In the latter case, we’ll ask you to choose a date for us to remind you to unsnooze and reopen your property. We’ll also add a message to your listing informing guests that your property can’t be booked at this time.

During a snooze period:

• Travellers can still see your property
• Travellers can make bookings on dates outside your snooze period
• Your memberships in Genius and Preferred aren’t impacted
• You can make changes to your property settings as usual

Follow these steps to snooze your listing.

Kind regards,

Shirley E.