We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



I want to contact our new manager

I would like to meet new manager of our hotel!

Please let me know how to do it.

Thanks in advance.

1 Replies





Hmm not sure you know this but if you mean an allocated Account manager , there isnt really such a thing any more.

Or atleast there has not been since at least 12 months ago.


Maybe some regions are different .


You just contact BdC support when you need help or ask other partners here for advice.


See guide below for contact info locations.



Kind Regards,

Be Safe, Be Well


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