You can follow the steps as mentioned by BrookAve. If you do not see the above options, you can contact customer support via the "Inbox" tab and use "Account" as the topic. When using this method, you will need to close all your rooms and availability for future dates so you will not receive any new reservations. To do this, you will need to visit the "Calendar" tab or "Rates & Availability" tab in the Extranet.
Once you perform these steps, within 14 days and/or after any pending reservations have been honoured and all outstanding invoices have been paid, your agreement with Booking.com BV will end. You will also receive an official "Termination Notification Letter" to inform you of the process.
I found this buried under Partner Help > Your Reservations. So many of us likely have never seen it. This should have been pinned and featured on the community
Hi Sandeep
'End my partnership '
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘See Contact Options’.
4) Select the ‘Account’ topic.
5) Select the ‘Terminate contract’ subtopic, and complete the process by answering all questions
Kind Regards,
Be Safe, Be Well
Dedicated Partner Contact Options - Visual Guide
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Hi Sandeep,
Thank you for reaching out.
You can follow the steps as mentioned by BrookAve. If you do not see the above options, you can contact customer support via the "Inbox" tab and use "Account" as the topic. When using this method, you will need to close all your rooms and availability for future dates so you will not receive any new reservations. To do this, you will need to visit the "Calendar" tab or "Rates & Availability" tab in the Extranet.
Once you perform these steps, within 14 days and/or after any pending reservations have been honoured and all outstanding invoices have been paid, your agreement with Booking.com BV will end. You will also receive an official "Termination Notification Letter" to inform you of the process.
If you need us again, we're always here.
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Tiffany L.
Booking.com Partner Services