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I would like to cancel a guest stay

Hi, I would like to cancel a guest stay. There was an issue with my calendar and the apartment will not be available. Can you please help me or share the phone number I could call in Spain?

Thank you,

Rodrigo


11
BrookAve

 

Hi Rodrigo

 

First try the partner support number as per below , then the public link list.

 

Note: BdC calendar sync is never rea ltime and , I and another are always posting about this, DO NOT USE it as you will get overbookings when you list on more than one OTA/Channel.

 

To do it properly you need a 3rd party service - Channel Manager

 


Reminder you cannot post actions requests or any action request on here.

 


 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

*** public main lines via Where you can reach us

 

 


how to contact partner support via private assigned number in inbox