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1

I would like to cancel a reservation as a family member needs the accommodation.

We got a booking for Christmas 2021 in our self-catering cottage. However, our son who lives in Canada is now planning to visit us at Christmas and we need the cottage ourselves. How can i cancel the booking?


11
BrookAve

Hi

contact the guest and explain its not available, and then direct them to cancel it on their account, thats the preferred method.

 

worst case contact BdC Partner Support.

 


How & Why Add your Listing to your Partner Community Profile


REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!


Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox