1

inconsistent rates between the calendar and the posted rates

Hi,

I was checking my posted property and found out that the quoted price per night is not consistent with the price I indicated on the calendar . How can I synchronize the rate on the site with the price on the calendar ? Please advise soonest as i people don't book on the wrong rates. 

thanks 

najwa 


11
BrookAve

 

Hi Naj Andraos

 

By any chance did you enable Genius rates? and or promotions?

 

As your property link is missing from your profile I cant see it. See info below on how-to.

 

When you have a Per night Base rate  plan, there ca nbe a number of factors that can dynamically adjust it.

 

Having sub rate plans based on it with discounts for minimum 3 nights + wioll do it by design.

 

If you need further clarification try the BdC support team by phone, see info below for details.

 

 

 

 


 


Kind Regards

 

 

Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .

 

How To Guide :

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

 


How To Contact Booking.com:

 

If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.

 

Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.

 

 

B.
Community Admin

Hello Naj Andraos! Thank you for posting in the Community! As advised to you already, please check whether you have any Promotions, Genius rates or Non Refundable rates activated. All of these features can influence the your property's pricing. Best of luck!